Service Agreement

Terms & Conditions

Last Updated: March 2026

1.Services

We provide repair and maintenance services for home appliances such as washing machines, refrigerators, air conditioners, dishwashers, and microwave oven. Service availability may vary based on location.

2.Booking & Payments

All service bookings must be made through our website or customer support. Service charges will be communicated before work begins.

"Payments can be made online or offline after service completion."

3.Warranties & Liability

We strive to deliver quality repair services. Any warranty on parts or service will be clearly mentioned at the time of repair.

We are not responsible for damages caused by misuse, pre-existing issues, or third-party repairs.

4.Cancellation & Refunds

Cancellation

Appointments can be canceled or rescheduled at least 24 hours in advance.

Refunds

Refunds (if applicable) will be processed within 7 business days.

5.User Responsibilities

  • Customers must provide accurate information while booking services.
  • Ensure safe access to the appliance at the scheduled time.

6.Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of the updated terms.

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Head Office

FrostMasters
30/282 Pavamkulangara Jn,
Tripurathura po, Puthiyakavu,
Eranakulam, India, 682301

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