Privacy Policy
Last Updated: March 2026
1.Introduction
Welcome to FrostMasters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your choices regarding that information. By accessing or using our Site and services, you consent to the practices described in this Privacy Policy.
2.Information We Collect
We collect information when you interact with our services, including but not limited to:
Personal Information
- • Full Name
- • Email Address
- • Phone Number
- • Service Address
- • Device details (brand, model, complaints)
Automatically Collected Data
- • IP address & Browser type
- • Pages visited and time spent
- • Referral/exit pages
- • Device type and operating system
- • Date/time stamps
Cookies and Tracking: We use cookies and similar technologies to enhance user experience, remember preferences, and analyze traffic. You may disable cookies via your browser settings.
3.How We Use Your Information
- Service Delivery: To respond to your inquiries and provide repair services.
- Communication: To send confirmations, updates, inquiries, support, and promotional messages.
- Personalization: Tailor content and improve user experience.
- Analytics: Analyze usage to improve services and the Site.
- Security & Compliance: Protect against fraud and enforce terms.
4.How We Share Your Information
We will not sell your personal information. We may share information in the following cases:
• Service Providers: With trusted third-party providers who assist in operating the Site or providing services.
• Legal Requirements: If required by law, to protect rights, safety, or property.
• Business Transfers: In the event of a merger, sale, or reorganization.
5.Data Security
We use reasonable technical and administrative measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based system can be fully secure.
6.Your Rights and Choices
Depending on your location, you may have rights such as:
- Accessing your personal information
- Correcting or updating information
- Deleting your data
- Opting out of marketing
7.Third-Party Links
Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their policies.
8.Changes to this Policy
We may update this Privacy Policy occasionally to reflect changes in the law or our practices. We will post the updated date at the top. Your continued use of the Site after changes means you accept the revised policy.
Contact Us
Phone
+91 6282450300Office Address
FrostMasters
30/282 Pavamkulangara Jn,
Tripurathura po, Puthiyakavu,
Eranakulam, India, 682301
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